Marketing management / | Philip Kotler, Kevin Lane Keller.

Kotler, Philip.

Marketing management / Philip Kotler, Kevin Lane Keller. - 14th ed. - London : Pearson, c2012. - 679, [127] p. : col. ill. ; 29 cm.

Includes bibliographical references and index.

Understanding marketing management -- Defining marketing for the 21st century -- Developing marketing strategies and plans -- Capturing marketing insights -- Collecting information and forecasting demand -- Conducting marketing research -- Connecting with customers -- Creating long-term loyalty relationships -- Analyzing consumer markets.

0132102927 9780132102926 9780273753360


Marketing--Management

HF5415.13 / .K64 2012
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