000 00658nam a2200205 a 4500
001 b10391162
003 CY-PaNEU
005 20200628125549.0
008 120529s2004 cy 000 0 eng d
020 _a9963896405
040 _aCY-PaNEU
050 1 4 _aHF5415.5
_b.L65 2004
100 1 _aΛοίζου, Γιώργος Α.
_97363
245 1 0 _aDealing with customer service :
_b101 tips and techniques for improving customer service /
_cby George Loizou.
260 _a[s.l.] :
_b[s.n.],
_c2004
300 _a47 p. ;
_c24 cm.
650 0 _aCustomer services
_9162
650 4 _aΕξυπηρέτηση πελατών
_vΕγχειρίδια
_97362
942 _cBK
999 _c707
_d707