01365nam a2200241 a 4500001001800000003000900018005001700027008004100044020002300085040001400108050002200122100002700144245007300171260005300244300002600297504005100323505054600374650003400920650004100954650005800995650003801053650003201091CY-PaNEU10010336 CY-PaNEU20200628125548.0101025s2009    xxu      b    001 0 eng d  a9780838909768qpbk  aCY-PaNEU 10aZ675.U5bW78 20091 aWoodward, Jeannette A.10aCreating the customer-driven academic library /cJeannette Woodward.  aChicago :bAmerican Library Association,c2009.   axi, 194 p. ;c23 cm.   aIncludes bibliographical references and index.0 aReinventing the academic library -- Making it happen : leadership and the professional staff -- Public service staffing : past, present, and future -- A great place to be : creating a livable library -- Transforming spaces on tight budgets -- Making the transition to a twenty-first-century library -- Innovation at the forefront : the information commons, embedded librarians, and the library of the future -- Sharing our vision : marketing the academic library -- Customer service : making it all come together -- Evaluating our progress.  0aAcademic librariesxMarketing 0aAcademic librariesxPublic relations 0aAcademic librariesxSpace utilizationxSocial aspects 0aAcademic librarieszUnited States 0aPublic services (Libraries)