Woodward, Jeannette A. <br/><br/>
Creating the customer-driven academic library / 
Jeannette Woodward. 
 - Chicago :  American Library Association,  2009.  
 - xi, 194 p. ;  23 cm.  
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Reinventing the academic library -- Making it happen : leadership and the professional staff -- Public service staffing : past, present, and future -- A great place to be : creating a livable library -- Transforming spaces on tight budgets -- Making the transition to a twenty-first-century library -- Innovation at the forefront : the information commons, embedded librarians, and the library of the future -- Sharing our vision : marketing the academic library -- Customer service : making it all come together -- Evaluating our progress.  
<br/><br/><label>ISBN: </label>9780838909768 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Academic libraries--Marketing<br/>Academic libraries--Public relations<br/>Academic libraries--Space utilization--Social aspects<br/>Academic libraries--United States<br/>Public services (Libraries)
<br/><br/><label>LC Class. No.: </label>Z675.U5  / W78 2009