Hawkins, Del I. Consumer behavior : building marketing strategy / Del I. Hawkins, David L. Mothersbaugh. - 11th ed. - Boston : McGraw-Hill Irwin, c2010. - xxii, 778 p. : ill. ; 27 cm. Includes bibliographical references and index. ISBN: 0073381101 0077294106 9780070171008 9780073381107 9780077294106 Subjects--Topical Terms: Consumer behavior--United States --Case studiesConsumer behavior--United StatesMarket surveys--United States LC Class. No.: HF5415.33.U6 / H38 2010