00736nam a2200217 a 4500001001100000003000900011005001700020008004100037020001800078040001400096050002300110100002200133245012500155246003900280250001200319260004100331300003700372504005100409650003100460700002700491b10418532 CY-PaNEU20200628125612.0140210s2014    enk      b    001 0 eng d  a9781292022338  aCY-PaNEU 10aHD62.15b.G64 20141 aGoetsch, David L.10aQuality management for organizational excellence :bintroduction to total quality /cDavid L. Goetsch, Stanley B. Davis.34aPearson new international edition.  a7th ed.  aHarlow :bPearson Education,cc2014.  axii, 468 pages :bill. ;c29 cm.  aIncludes bibliographical references and index. 0aTotal quality management. 1 aDavis, Stanley,d1931-