Russell, Roberta S. Operations management : along the supply chain / Roberta S. Russell ; Bernard W. Taylor. - 6th ed., Internat. student vers. - Hoboken, New Jersey : Wiley, c2009. - XXVIII, 776 p. : ill. ; 27 cm. Includes index. ISBN: 9780470233795 Subjects--Topical Terms: Production managementQuality control. LC Class. No.: TS155 / .R755 2009