00764cam a2200229Ii 4500 944123286 CY-PaNEU 20240708161311.0 190211s2017 maua b 001 0 eng AU@ eng AU@ rda OCLCO UV0 OCLCO YDXCP OCLCF CY-PaNEU TS156 .E83 2017 Evans, James R. (James Robert), 1950- 3718 Managing for quality and performance excellence / James Evans 10th ed. Boston, Ma : Cengage Learning, [2017] xx, 701 p. : ill. ; 30 cm Includes bibliographical references and index Quality control. 2601 Total quality management 3777 Lindsay, William M. 8593 BK 1752 1752 0 0 0 1 mat CY-PaNEU CY-PaNEU 2011-02-19 0 TS156.E83 2017 3009314 2020-06-28 00:00:00 1 2020-06-28 TB