Dealing with customer service : | 101 tips and techniques for improving customer service / | by George Loizou. (Record no. 707)

MARC details
000 -LEADER
fixed length control field 00658nam a2200205 a 4500
001 - CONTROL NUMBER
control field b10391162
003 - CONTROL NUMBER IDENTIFIER
Πεδίο ελέγχου CY-PaNEU
005 - DATE AND TIME OF LATEST TRANSACTION
Πεδίο ελέγχου 20200628125549.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 120529s2004 cy 000 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9963896405
040 ## - CATALOGING SOURCE
Original cataloging agency CY-PaNEU
050 14 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.5
Item number .L65 2004
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Λοίζου, Γιώργος Α.
9 (RLIN) 7363
245 10 - ΤΙΤΛΟΣ & ΔΗΛΩΣΗ ΥΠΕΥΘΥΝΟΤΗΤΑΣ
Τίτλος Dealing with customer service :
Remainder of title 101 tips and techniques for improving customer service /
Statement of responsibility, etc. by George Loizou.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. [s.l.] :
Name of publisher, distributor, etc. [s.n.],
Date of publication, distribution, etc. 2004
300 ## - PHYSICAL DESCRIPTION
Extent 47 p. ;
Dimensions 24 cm.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services
9 (RLIN) 162
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Εξυπηρέτηση πελατών
Form subdivision Εγχειρίδια
9 (RLIN) 7362
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Owning library Holding library Date acquired Total Checkouts Call number Barcode Date last seen Copy number Price effective from Koha item type Public note Total Renewals
    Library of Congress Classification     NUP Main Collection Library Neapolis University Pafos Library Neapolis University Pafos 12/05/2029 2 HF5415.5 .L65 2004 3002655 28/06/2020 1 28/06/2020 Books damaged  
    Library of Congress Classification     NUP Main Collection Library Neapolis University Pafos Library Neapolis University Pafos 12/05/2029 2 HF5415.5 .L65 2004 3002656 28/06/2020 1 28/06/2020 Books damaged 2
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