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Quality management for organizational excellence : | introduction to total quality / | David L. Goetsch, Stanley B. Davis.

Goetsch, David L.

Quality management for organizational excellence : introduction to total quality / Pearson new international edition. David L. Goetsch, Stanley B. Davis. - 7th ed. - Harlow : Pearson Education, c2014. - xii, 468 pages : ill. ; 29 cm.

Includes bibliographical references and index.

ISBN: 9781292022338

Subjects--Topical Terms:
Total quality management.

LC Class. No.: HD62.15 / .G64 2014

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